Job Opening: Program Manager, Knowledge Management – Atlanta, GA

Job Summary

The Program Manager, Knowledge Management performs a significant role with the Institute for Capacity Building team, managing multiple programs to support Institutional self-awareness and the development of strategic approaches to increase the capacity of the institution. The Program Manager, Knowledge Management will have the principal responsibility to monitor institutional data and progress, using that information to seed future projects and investments, as well as the overall support of HBCUs. This person is responsible for collecting and managing institutional data supported by ICB and develops strategies to increase the reach and success of these institutions. In addition to managing institutional knowledge, s/he will also work with ICB’s Senior program manager to access funding to support the capacity of HBCUs.

The successful candidate will lead institutions in multiple donor-funded grant programs. The position requires a highly motivated self-starter. S/he can work autonomously and have the capacity to collaborate when necessary. The Program Manager, Knowledge Management should be detail-oriented, communicate effectively, and have a strong understanding of program management.

Successful candidates will join the Institute for Capacity Building team which is headquartered in Atlanta, Georgia. In addition to specific roles and responsibilities, ICB team members have proven to be successful when they:

  • Are driven to serve people and institutions that are often undervalued and overlooked;
  • Embrace collaboration as a critical value to ensure effective teamwork and adoption of best practices;
  • Seek out opportunities to innovate and improve upon conventional practices and procedures;
  • Take personal responsibility for executing key projects and developing relationships; and
  • Operate with a sense of mission and purpose.

Duties and Responsibilities

  • Oversee the data shared between supported institutions and ICB, including programming, focused on helping institutions build their data infrastructure and capacity, as well as effective practices to monitor progress and tell their story.
  • Work in Partnership with supporting institutions, ICB program managers, director of Strategic Finance, and other key stakeholders to manage institutional information and data to develop strategies to improve the capacity, effectiveness, and viability of HBCUs.
  • Collaborate with the Frederick D. Patterson Research Institute, the director of strategic finance, and other UNCF’s business partners to drive ICB’s strategic priorities and communications.
  • Lead institutional engagement to develop and support the growth of data management.
  • Incubate new programs and concepts that build the institutional capacity of HBCUs, including leading background research, drafting of proposal materials, and internal and external socialization processes.
  • Identify, build relationships, and spearhead efforts to secure funding with key funders and philanthropies.
  • Support the development of ICB’s network engagement strategy by building connections with HBCUs and other higher education institutions, educational intermediaries, funders, community organizations, and workforce stakeholders.

Qualifications and Skills

  • Minimum 5 years’ experience in higher education, non-profit, or related field
  • An entrepreneurial spirit is critical for this role
  • Understanding of institutional effectiveness and research
  • Experience in using institutional data to make informed decisions
  • Experience with analyzing and summarizing large data sets
  • The ability to present complex data to a broad audience
  • Demonstrated knowledge of how institutions of higher education work
  • Strong ability to communicate both verbally and in writing
  • Ability to move deftly between big picture and details
  • Comfort with concurrently managing multiple ongoing projects in different phases
  • Strong cognitive and emotional management (CEM) skills
  • Ability and high comfortability operating at the most detailed level
  • Thrives with the execution of deadlines
  • Strong multi-tasker, and operates with a high degree of flexibility to adapt to changing needs and direction
  • Bachelor’s degree required
  • 5-7 years of relevant work experience is required
  • Commitment to education and social justice

Additionally, the individual must be a self-starter who can problem-solve and take on a wide range of tasks to deliver results; collegial and professional manner; excellent communication and interpersonal skills.

Salary Range: $50.5K-$63K

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About UNCF

The United Negro College Fund (UNCF), the nation’s largest and most effective minority education organization, has been an engine of minority educational achievement for more than 70 years. UNCF’s mission is to build a robust and nationally recognized pipeline of black students who, because of UNCF support, become highly qualified college graduates. In addition, UNCF ensures that its member institutions remain respected models of best practices in moving students to and through college. Since its inception in 1944, UNCF has raised over $4.5 billion in private support, distributed more scholarships to help minorities attend school than any entity outside of the federal government, and enabled more than 425,000 minority and low-income students to graduate from UNCF’s member historically black colleges and universities (HBCUs) and launch professional careers. UNCF is committed to closing the educational attainment gap between African Americans and other populations by increasing postsecondary access and success for students from underrepresented groups, particularly low-income and first-generation students.

About ICB

Launched in 2006, UNCF’s Institute for Capacity Building (ICB) provides targeted capacity-building resources to help HBCUs improve their resilience. We define resilience as the institution’s ability to improve its operation today and future-proof them for tomorrow. ICB’s engagement equips UNCF member institutions, and other HBCUs and PBIs, to provide high-quality educational experiences to their students and the broader Black community. ICB’s work focuses on three areas critical to HBCU success: institutional effectiveness, academic competitiveness, and financial viability. Beyond our strategic advisory and project management support, ICB serves as an innovation hub for Black colleges, connecting institutions to funders, best practices, resources, and subject matter experts both within and outside of UNCF.