Job Opening: Senior Director, Program Performance Officer – Washington, DC or Atlanta, GA

Job Summary

The Sr. Director – Program Performance Officer is a highly influential and visible role that will collaborate directly with leaders (e.g., CEOs, Executives) from UNCF, TMCF and Ed Adv. The Sr. Director – Program Performance Officer will report directly to UNCF’s Office of the President and will lead the newly established Program Performance Office responsible for driving progress towards outcomes of the HBCU Transformation Project and facilitating strategic decision-making to drive those outcomes and also track performance of ongoing program initiatives, progress on milestones, and utilization of funds across three intermediaries that are a part of the HBCU Transformation Project – United Negro College Fund, Inc. (UNCF), Thurgood Marshall College Fund (TMCF), and Ed Advance.

Duties and Responsibilities

  • Set the highest standards of governance for the Transformation Project, establishing rigorous cadence and execution discipline to monitor and execute the program agenda.
  • Oversee day-to-day operations of the Performance Office in accomplishing its purpose and objectives as defined in the Program Performance Office charter.
  • Lead and facilitate joint decision-making meetings to drive towards overall HBCU Transformation Program outcomes.
  • Drive fact-based, data-driven decision-making across intermediary leadership. Maintain high-level of ambition and accountability amongst principals / intermediary leaders to ensure best-in-class approach taken to implement initiative and push teams to deliver against program outcomes / milestones.
  • Structure / lead IRB meetings including designing and aligning agenda with governance committee members, developing content and collecting appropriate information to facilitate the meetings, and maintaining record of main decisions and outcomes coming from the meetings.
  • Oversee weekly performance office meetings and engaging intermediary personnel (e.g., institutional program managers) as needed and actions are captured, tracked, and closed to continue and sustain successful program performance.
  • Provide oversight to supporting staff for production of content / data needed to support meetings.
  • Primary liaison with investors and potential investors / stakeholders to expand relationship base in supporting the broader collaboration of UNCF, TMCF, and Ed Adv in supporting HBCUs.
  • Ensure delivery of program outcomes and manage overall program performance.
  • Leverage performance office analysts in working directly with intermediary personnel (e.g., governance committee, shared service initiative owners, institutional program managers) to ensure consistent tracking toward outcomes, milestones, and objectives of the HBCU Transformation Project.
  • As needed, define and align on interim measures / indicators across intermediaries for outcomes and milestones to provide more frequent, directional indication of progress toward outcomes and milestones.
  • Create a culture of continuous improvement across all of the intermediaries. Leverage performance office analysts in conducting ongoing data analysis to inform continuous improvement and corrections for overall program performance.
  • Proactively flag issues or barriers to success for ongoing supporting activities to intermediary principals / governance committee as appropriate to ensure program progress is not impeded.
  • Serve as the main-point-of-contact for all progress of program performance for BMP and other donors, including sharing relevant materials as needed
  • Consistently share best practices being learned across the program across the intermediaries (e.g., IRB, weekly email updates).

Qualifications and Skills

  • Bachelor’s Degree in Business Administration, Finance, Accounting or similar field, professional accreditation in project and/or program management or MBA strongly preferred
  • 6-8 years of prior experience across strategy, management consulting, transformations and / or senior management functions
  • 2+ years of management consulting or 5+ years of project management experience strongly preferred
  • Demonstrated track record of building strong trust-based counselling relationships with non-profit senior executive managers and senior executives
  • Excitement for the HBCU Transformation Program goals and belief in the mission of helping expand HBCUs’ impact
  • A high degree of self-motivation and initiative; superior verbal and written communication and relationship-building skills at all levels (e.g., board, C-level, leaders across organizations beyond your own)
  • Ability to work collaboratively with many stakeholders and constituents and a willingness to embrace ambiguity, to resolve problems and to advance priorities
  • Ability to engage and influence senior leaders, even without direct management responsibility
  • Excellent analytical and problem-solving skills, proven in a large, high-paced program environment; ideally in higher education
  • Experience with strategic thinking and strategic planning / decision making
  • Passion for / attention to detail and ability to effectively manage numerous priorities in a fast-paced environment
  • Positive and proactive process / initiative management with a strong ownership mentality
  • Active people leader with goal to coach, grow, and maximize team potential
  • Keen observation, negotiation, persuasive and decision-making skills
  • Effective budget and personnel management acumen

Compensation and Benefits

  • Medical, Dental & Vision
  • Vacation, Sick & Personal Leave
  • Life Insurance (Basic & Optional)
  • Flex Spending Accounts
  • 403(b) Retirement Account
  • Holiday Savings Plan
  • Hybrid Work Environment

Salary range: Begins at $150,000 – $200,000 salary commensurate with experience and location. (This position may reside in Washington, DC or Atlanta, GA)

Salary range is based on the cost of labor and may be lower/higher depending on geographic locations.


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About UNCF

The United Negro College Fund, Inc. (UNCF), headquartered in Washington, DC, is the nation’s largest and most successful, and most comprehensive minority education assistance organization and has been an engine of minority educational achievement for more than 75 years. UNCF’s mission is to build a robust and nationally recognized pipeline of Black students who, because of UNCF support, become highly qualified college graduates. In addition, UNCF ensures that its member institutions remain respected models of best practices in moving students to and through college. Since its inception in 1944, UNCF has raised over $5 billion in private support, distributed more scholarships to help minorities attend school than any entity outside of the federal government, and enabled more than 500,000 minority and low-income students to graduate from UNCF’s member historically Black colleges and universities (HBCUs) and launch their professional careers. UNCF is committed to closing the education attainment gap between African Americans and other populations by increasing postsecondary access and success for students from underrepresent groups, particularly low-income and first-generation students.