Job Opening: Senior Relationship (Financial Aid) Manager – Washington, DC

Job Summary

Department: Fidelity Scholars Program

Reports To: Senior Director of Financial Aid

The Senior Relationship Manager, Fidelity Scholars Program, is responsible for managing projects and administering processes and procedures in the Operations area of the program by performing the following duties.

Duties and Responsibilities

  • Interface with Fidelity partners on various activities, to include awarding policies and processes.
  • Responsible for monitoring the activity of scholarship award allocations.
  • Assist with database system management.
  • Prepare routine and ad hoc reports.
  • Respond to Scholar/student inquiries regarding program and award processes utilizing various communication methods.
  • Work well independently and within a team environment.
  • Other duties as assigned.

Supervisory Responsibilities

Position may supervise 1-2 non-exempt and/or exempt positions.

Qualifications and Skills

  • Bachelor’s degree (B.A.) from four-year college or university in a related field and 3-5 years experience in Program Administration, Financial Aid, student support, higher education setting.
  • Knowledge of O365 with intermediate to advanced knowledge in Word and Excel. Must be proficient in mail merges and correcting source or cell errors. Must be proficient in the manipulation of Excel formulas.
  • Ability to conduct major fundraising activities, including capital campaigns and annual giving drives; excellent organizational and written and verbal communication skills; outstanding human relations and managerial skills; demonstrative initiative and ability to work with minimal supervision; and a working knowledge of Microsoft Office Suite.
  • Analytical – Synthesizes complex or diverse information.
  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Project Management – Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; participates in meetings.
  • Written Communication – Writes clearly and informatively.
  • Cost Consciousness – Works within approved budget.
  • Strategic Thinking – Develops strategies to achieve organizational goals.
  • Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Initiative – Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.

Work Environment 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Hybrid working environment, with a central office in Washington, DC.

Compensation and Benefits 

  • Medical, Dental & Vision
  • Vacation, Sick & Personal Leave
  • Life Insurance (Basic & Optional)
  • Flex Spending Accounts
  • 403(b) Retirement Account
  • Holiday Savings Plan

Salary Range:$73,600.00 To $82,900.00 per year (Salary is commensurate with experience.)


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About UNCF

The United Negro College Fund (UNCF), the nation’s largest and most effective minority education organization, has been an engine of minority educational achievement for more than 75 years. UNCF’s mission is to build a robust and nationally recognized pipeline of black students who, because of UNCF support, become highly qualified college graduates. UNCF is committed to closing the educational attainment gap between African Americans and other populations by increasing postsecondary access and success for students from underrepresented groups, particularly low-income and first-generation students.